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How technologies can improve the customer service industry

Customer service is a people focused industry, one that relies heavily on the relationship between brands and consumers being personal and positive. And while many believe technology can hamper these efforts, if done properly, it can only enhance them. Using the latest technology is no longer just a trend reserved for larger companies. Today it is a necessity that all businesses should invest in.

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Innovation is the powerful collaboration of bright humble minds

Barclays Africa Group, hosted the ‘Barclays Accelerator External Demo Day’, on the 2nd of August at the White Space building in Cape Town. Ten fintech companies pitched their tech-based solutions live on stage to the audience, giving them the chance to hear directly from the most ground breaking pioneers in the fintech space.

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GEA’s intelligent technologies for the dairy industry keep up with the latest trends

The huge interest in GEA’s smart technologies for the dairy industry at the EuroTier 2016 trade fair in Hanover exceeded all expectations. The company’s “Smart Technology for Future Farming” concept links applications intelligently to one another and in doing so, optimizes interactions between people, animals and technology throughout the milk production process. This appeals to the many modern farmers who are on the lookout for future-oriented technologies that can help them to better manage their various processes.

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