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How technologies can improve the customer service industry

Customer service is a people focused industry, one that relies heavily on the relationship between brands and consumers being personal and positive. And while many believe technology can hamper these efforts, if done properly, it can only enhance them. Using the latest technology is no longer just a trend reserved for larger companies. Today it is a necessity that all businesses should invest in.

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Stop paying lip service to beneficiation

Stakeholders in the extractive sector have, since time immemorial, been calling on the government to beneficiate the country’s minerals resources for maximum returns, but the message seems to be falling on deaf ears, as not much investment has been made on that front.

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Propak Cape showcases new technology and latest products

  • Published in Videos

Propak Cape has already attracted hundreds of visitors who want to learn about the latest developments and technology in packaging and related industries. Cabletech Marketing has sold a Haitian flagship 90-tonne injection mounding machine at the show, and Adex Plastics and Machinery has also sold a machine from their stand. Many other exhibitor sales are expected during the week.

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Canon launches ARCUS Global Inc. to build leadership in enterprise level Video Cloud IoT as a service

Canon, world-leader in imaging solutions, today announced a new Video Cloud IoT as a Service business based in California called ARCUS Global Inc. Owned by Canon Europe and built on the intellectual property, technology and expertise of Canon Group company, Milestone Systems, ARCUS Global Inc. will address the significant unmet global market demand from large enterprises for Video Cloud IoT as a Service for security and business optimisation.

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