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How technologies can improve the customer service industry

Customer service is a people focused industry, one that relies heavily on the relationship between brands and consumers being personal and positive. And while many believe technology can hamper these efforts, if done properly, it can only enhance them. Using the latest technology is no longer just a trend reserved for larger companies. Today it is a necessity that all businesses should invest in.

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Bringing global expertise to the SA payments industry

Two years of new local leadership, PayU South Africa is a significant part of the
Naspers’ fintech and e-payments division’s success

Karen Nadasen, PayU South Africa’s CEO, is regularly described as one of South Africa’s most inspiring women in tech, nominated for IT Personality of the Year 2017, and listed among 100 Most Influential Young South Africans 2017 - since taking the helm 2 years ago.

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Waste no longer, or go without

Waste no longer, or go without! The message towards all consumers of water – industry, business, residential and agriculture - needs to be clear and definite if we are going to adapt to the “new normal” and effect lasting positive change in consumption behaviours; to protect remaining and future water resources.

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