Essentials of Project Management
Learners accessing this programme will be working in or with project management teams or using a project approach to their business. These projects may be technical projects, business projects, government projects or community development projects. This programme will also be of value to people running their own business, as project management is an integral component of any business system.
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Short Programme in Information processing and touch typing (25wpm)
This programme focuses on touch-typing and the correct use of a keyboard. It is for learners with no experience of the computer keyboard or for two-finger typists. Learners will be able to improve their efficiency and typing skills and improve their opportunities for employment. The programme is designed for people who want to gain basic keyboard skills so that they can work effectively in a computerised office environment
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Skills Programme in Assessment
Those who achieve this programme will be able to plan and conduct assessments within their field of expertise. This programme also covers the skills required to design and develop reliable assessment tools.
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Skills Programme in Basic Storekeeping and Stock Control
This programme is intended for people who collect and deliver stock. The programme includes moving, packing and maintaining stock in a DC/Warehouse and maintaining safety and housekeeping standards. Persons credited with this programme will be able to accurately count stock in accordance with all organisational procedures
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Skills Programme in Bookkeeping Part 2: Payroll, Statutory returns and Reconciliations
This skills programme is for prospective debtors or creditors clerks or those that wish to enhance their knowledge and understanding of the reconciliations department of a bookkeeping department or accounting firm. This is also an essential ingredient and stepping stone in the four part series of skills programmes in Bookkeeping offered by Damelin.
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Skills Programme in Contact Centre Operations
This programme will enable the learner to implement Contact Centre specific sales techniques to generate sales and meet customer needs. The successful learner will be able to explain service levels and maintain performance standards in a Contact Centre.
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Skills Programme in Emotional intelligence in leadership
This programme is designed to meet the needs of those learners who are already involved in management or who are entering the management domain. The typical learner who will access this programme will be a person who has to supervise other managers, supervisors and/or team leaders, who want to be able to apply leadership techniques in an emotionally intelligent way.
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Skills Programme in Fundamentals of Pastel Accounting
Do you know about accounting but not know how to use the accounting software package. Fundamentals of Pastel Accounting will teach you this valuable skill. This programme will enhance a learner’s skills and productivity in any accounting environment as it will enable him/her to use the Pastel Accounting package.
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Skills Programme in Labour Relations
This Skills Programme is for all people who need to understand and apply the Basic Conditions of Employment Act and the Labour Relations Act as well as identify and manage the resolution of personal conflict between persons or parties.
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Skills Programme in Marketing and Customer Service
This programme will enable the learner to understand the basic concepts of Marketing and Customer Service Management. This programme will also enable the learner to implement a communication strategy and know how to meet customer needs.
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Skills Programme in Marketing and Marketing management
This programme will enable the learner to understand product positioning, the competitive environment and identify marketing resources required to meet objectives.
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Skills Programme in Office Administration
This programme will enable the learner to manage the administration of an office such as filing, arranging meetings, making travel arrangements. It is the ideal programme for a Personal Assistant, Office Administrator and a learner who would like to have a career in office administration.
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Skills Programme in Production
The competent learner will be able to adjust and maintain the production process by monitoring and adjusting the process to specifications. The learner will be able to perform finishing activities, quality tests, work safely and discuss incidents and problems relating to the process, materials or products
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Skills Programme in Project management application
This programme is directed at learners who are working on project teams or who are project team leaders. This programme covers team work as well as project planning, risk, quality management, creative action and budgeting.
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Skills Programme in Small Business Finance Part 2: Computer Skills for Small Businesses
The programme in Computer Skills for a Small Business is specifically designed for those learners who are already, or those who wish to become, owner-managers or those who are responsible for the keeping of the financial records, of a small business.
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Skills Prorgramme in Supervision of storekeeping and stock control
Persons credited with this programme will be able to explain the effect of shrinkage and losses on the organisation, identify potential areas of loss and causes of loss within their designated area and implement loss control measures. They will be able to prepare for the stock counts, staff the outlet to meet counting requirements, train staff and analyse the stock count event.
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