Air Namibia is one of the first and most successful airlines in Africa to implement and operationalise E-Commerce and online bookings for travellers. Air Namibia launched its revamped internet booking and ticketing system last week.
Air Namibia MD Kosmos Egumbo, Vice-Chairperson of the Board Lea Namoloh with PayGate MD Peter Harvey at the launch of the Online Booking System
The new website has easy to use navigation, with a new “look and feel” in line with Air Namibia’s latest corporate colours and standards. The site contains more information about the airline such as schedules and destinations, cargo services, holiday packages, and conditions of carriage. The online booking facility aims to meet the growing and more sophisticated customer needs and demands and will improve competitiveness through cost reduction and revenue enhancement.
The new airline online booking and ticketing system enables passengers to make their seat reservations, make route selections, check availability of flights and seats, cabin class selection and group bookings for up to 9 passengers per booking. Travellers can make payments online for their ticket purchases using MasterCard and Visa credit cards. The system delivers electronic tickets and travel itineraries for purchased tickets automatically via e-mail.
Online credit card payments for Air Namibia online are supported by PayGate, Air Namibia's payment solutions partner. PayGate is an African internet payment gateway and has been processing online credit card payments internationally on the internet for over ten years.
PayGate is a market leader in reliable and innovative payment solutions that manage the risk and provide merchants with more ways to get paid safely by their customers. PayGate a specialist in internet and online credit card payments introduced the Air Namibia audience to options and effective management of credit card payment fraud and risk on the internet.
Air Namibia joins other airlines such as American Airlines and Iberia Airlines who use PayGate credit card payment gateway for processing e-tickets and online bookings. PayGate provides them with the ideal African solution .
Enhancements will continue to be made to the system over the next year including online pre-buying of “duty free” items, a facility for travel agents to use Air Namibia’s internet booking and ticketing solution for effective servicing of their customers, booking of car rental and hotel accommodation simultaneous with booking an air ticket and an internet “self check-in”.
Air Namibia Online is available 24 hours per day, 7 days per week, 365 days a year, eliminating the need for having to travel to or phone a ticketing office or agent.
Air Namibia Online will supplement and complement the existing traditional forms of booking and ticketing provided by their industry partners, i.e. travel agents, tour operators and by airline ticketing offices. International markets such as Europe, United States of America and South Africa have high internet usage, and will facilitate high growth in online airticket bookings through ease of use.
Fly Air Namibia for your best value travelling in Africa and from African destinations overseas by logging on to www.airnamibia.com.na
To find out more about the best in internet credit card payment solutions in Africa, click the contact buttons above.
