Once the dust has settled after an enjoyable corporate or private function, if you have been involved in putting it together, you won't feel too great about the prospect of packing up everything that was brought to the venue, let alone cleaning up the rubbish left behind. Fortunately, it isn't necessary to take all of that responsibility into your own hands, as there are professionals that can take care of almost every aspect of the event. But however good the company that your hire, it is important that you ensure that the owner of the venue at which you hosted the function is as happy as you are about how things went. It is very important for the possibility of future business, here's how to make sure that everyone leaves with a smile on their face.
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Event Etiquette
By: My Booking Manager
Once the rooms are clear of delegates and you have bathed in the glory of a successful event, it is time to dismantle everything that you came with. As with the assembly process, it is useful to assign specific responsibilities to members of the event team and to manage the process as smoothly as possible. For larger events, keep a checklist of everything that needs to be done on a flip chart and, as items are completed, score them out. Using a clearly visible list like this gives everyone involved an easy reference and allows them to decide themselves how they can best help others once they have completed their own tasks.
If events are to be a frequent part of your life, you will want a venue to welcome you back with open arms. To make this a certainty, try as much as possible to leave the venue rooms as you found them, litter-free and ready for the cleaning staff to prepare them for the next users.
This may seem like common sense but you will be surprised how easy it is, at the end of a particularly stressful event, to follow the impulse to cut and run. Your reputation is worth more than a few sheets of paper.
Providing venue feedback
As you leave with the last load of equipment, make a point of contacting your conferencing contact at the venue. Show them your feedback from the evaluation forms; if they are worth their salt, they will be eager to read it. Add any feedback of your own, positive and negative but always leave a nice, juicy positive comment to the last and tell them you'll be back.
If you've had any particularly excellent service from the conferencing staff, make a point of following up your feedback with a thank you letter to the venue manager. A little careful attention to detail now will buy you royal treatment on your next visit.
Margaret was about to slide quietly away when her colleague Ben, walked in looking full of energy. “Where do you get the energy, Ben?” she asked. “I pace myself” he stated in a matter of fact way “the day ain't over till it's over”
About the Author:
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