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How do we sustain motivation levels? How do we get our staff to implement what they have been taught? These questions are asked of training providers on a daily basis. Make it STICK!Bottom line is that the training providers can and...
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Date Posted: 2008-01-24
Sometimes you simply know life is perfect! These are normally brief moments amongst the general chaos. I’ve just had one of them! My 17 year old has a web site that he has built up over the past 2 years. He has designed, created, programmed...
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Date Posted: 2008-01-22
John G Miller in his book QBQ, Practicing Personal Accountability in Business and in Life, introduces us to a list of lousy questions. Do you recognise any of them?Customer Service Agent "Why don't customers follow the instructions?"Sal...
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Date Posted: 2008-01-10
In the aftermath of our World Cup victory, we have most probably forgotten that this is the second national team that Jake White has taken to the number one position in a world cup. A phenomenal achievement indeed. How did Jake do it? By busting so...
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Date Posted: 2007-10-23
PLAY TREASURE HUNT! Find the R1000-00 (minimum) voucher and you could win a luxury day at the SPA! How to "Hunt Down" the Voucher STEP 1 Click here to support the National Receptionist Day campaign or here to subscribe to our trainin...
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Date Posted: 2007-10-02
Knowing the answer to this question will enable you to run a smoother operation whether you be part of the pack or running ahead. Barking up the wrong tree can and will cost you dearly in the long term. The most common reasons proffered for failure ...
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Date Posted: 2007-09-26
Have you carried an unnecessary administrative expense for years? Are you wasting anything between R30000 and R96000 per annum. Smart companies would never allow this to happen. Why then, should you? What is it, you cry? Thank you for asking........
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Date Posted: 2007-08-29
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