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Well engineered spaces inspire academic excellence

  • Published in News

The Durban University of Technology (DUT) has identified their Indumiso Campus situated in Imbali, Pietermaritzburg, as a key investment point for the training of built environment graduates. At the end of training, these graduates will be equipped to enter employment with specialist skills, advanced knowledge and a strong work ethic.

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Know the difference between customer service and customer experience

  • Published in News

Customer service and customer experience are often confused or used interchangeably. We clarify the difference between the two terms. Are you among the people who take “customer service” and “customer experience” to be one and the same thing? While these two terms are closely related, they are not the same thing. Because they are often confused or used interchangeably, we will be taking a look at customer service vs customer experience in more detail.

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Behold, Discovery Bank!

  • Published in News

The group finally takes the wraps off its offering. Well, sort of… Perhaps the only real surprise in yesterday’s public unveiling of Discovery Bank was the lack of any pricing information. The bank, which is expected to open to the public in March next year, is built on the fundamentals of its Vitality incentive-and-rewards programme, as has long been suspected.

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