Procurement

Research indicates shift in rules of procurement hampered by tender policy

Published in Procurement
Monday, 15 June 2015 19:34

Professor Douglas Boateng of the Unisa Graduate School of Business Leadership (SBL) is Africa’s first Professor Extraordinarius for Supply and Value Chain Management. Ahead of his ‘Executive…

South Africa’s call centre sector in line for international award

Published in Procurement
Monday, 02 June 2014 02:00

European Outsourcing Association awards.

South Africa’s Business Process Outsourcing industry is in the running for a prestigious international award.

State-of-the-art BPO in Cape Town attracts top UK business

Published in Procurement
Wednesday, 09 April 2014 09:49

Webhelp SA, a South African provider of innovative outsource solutions, has officially opened its 7,500 square meter state-of-the-art Business Process Outsourcing (BPO) facility in Cape…

Serco South Africa on top form

Published in Procurement
Wednesday, 04 December 2013 11:44

LAUNCHED just over a year ago Serco South Africa has processed more than two million calls since opening for business in Cape Town in September…

Cape Town welcomes global customer service organisations to South Africa

Published in Procurement
Tuesday, 26 November 2013 02:00

A number of the world’s largest customer service organisations and analysts recently descended on Cape Town for the annual South Africa Offshoring Summit 2013.

Webhelp Group announces 1,000 new jobs in South Africa

Published in Procurement
Thursday, 24 October 2013 02:36

Left to right: David Turner, CEO of Webhelp UK, Craig Gibson, CEO of Webhelp SA.

The Paris headquartered customer experience company, The Webhelp Group, has announced that it is to make significant inward investment in South Africa, opening its first…