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Vehicle owner protection policies are largely misunderstood

According to Arrive Alive, lack of consumer education is the biggest challenge facing the insurance industry. With a majority of the complaints to the Ombud for short-term insurance coming from consumers who are found not to understand the products they are using, it’s important to get to know the basics. Whether your business makes use of one vehicle or 100, you need to know The Difference Between Car Insurance and a Motor Warranty, what you can and cannot claim for, and how your insurance is classified. This will help you avoid unnecessary frustrations and delays, or even rejections of a claim. Written in collaboration with Hippo.co.za, here is the difference between these two policies.

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2017’s Biggest Consumer Led Trends in South Africa

While South Africa faces a weak rand, recent downgrades to junk status and a somewhat shaky political period in time, the retail industry is not filled with negativity as businesses continue to thrive while consumers continue to spend. In today’s world of advanced technology and online savvy consumers, here are four of the top consumer led trends in 2017 so far, written in collaboration with Hippo.co.za.

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Consumers have spoken; Santam is once again rated SA’s top insurer

  • Published in News

South African consumers have spoken. They have for the second year running named short-term insurer Santam the top insurer in the country when it comes to meeting and exceeding their insurance needs. The results of the SAcsi Index are supported by Santam’s strong showing over the past few years in the Ombusdman for Short-term Insurance (OSTI) Report where the company has been consistently rated as a top performer in treating customers fairly.

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On the financial wish list for 2017

Although South Africa has little reason for alarm when it comes to the stability of its banking system, political risks still loom large and the consequences are difficult to anticipate. This is why a safety net in the form of deposit insurance is so important. And South Africa is one of only a handful of countries in the world not to have it.

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