Consumers warned about instant EFT online payment services
The South African Reserve Bank (SARB) has issued a warning to consumers to be aware of the risks associated with the use of instant electronic funds transfer (EFT) online payment services...
2020 South African Digital Customer Experience Report Reveals a R1b Lesson in Customer Advocacy
Rogerwilco, ovatoyou and Julia Ahlfeldt have released one of the most significant digital customer experience (CX) reports in South Africa this month. The 24-question survey was served to ovatoyou’s panel of more than 18,000...
COVID-19: Make Money While On Lockdown
Within a few weeks of Covid-19, or Coronavirus, taking a grip on the globe, stock markets reacted in less than favourable ways. Billions of Pounds and US Dollars, the planet’s strongest...
4 technological advances that await South Africans in 2020
Technological advances never cease to amaze us. It seems like only yesterday that we had to disconnect the dial-up internet because we were waiting for an important call or we had...
Payments, Trust and Security – moving beyond the transaction
Payments, Trust and Security - moving beyond the transaction
eCommerce can only grow as fast as consumers can transact - this is the principal enabler for the entire industry. Africa has a complex...