Home » Featured » Service agreements reduce costs and ensure safety compliance

Service agreements reduce costs and ensure safety compliance

“Overhead gantries, cranes, hoists and related lifting equipment components while often critical components of manufacturing and process facilities are also subject to stringent occupational and safety regulations in South Africa, making the maintenance of the equipment a critical activity. The most efficient and cost-effective way to tackle the associated financial implications and legal compliance is through a service agreement,” says Emil Berning, Managing Director of Konecranes SA, a leader in the supply of advanced
lifting equipment in South Africa.

“The key working components in crane management required for critical functions need to be monitored for performance, wear and tear and safety”, added Berning “At Konecranes
we believe that our service agreements offer our customers peace of mind and distinct cost efficiencies while reducing downtime”.

The major benefit of a service agreement for customers is that maintenance, load testing and inspection is scheduled which ensures that all your lifting equipment is serviced regularly and repairs undertaken by qualified Konecranes technicians.

It is crucial that all lifting equipment and components remain technically and legally operational. Better asset operational budgeting is achieved as a result of the good predictive maintenance practices.

“The second important benefit is that the customer knows there is a fi xed service price for a certain period of time,” Berning said.

The CARE Preventive Maintenance program from Konecranes is the foundation of Lifecycle Care in Real Time. It has been designed to improve equipment safety and productivity
through the systematic application of preventive maintenance inspections, compliance inspections where applicable, routine maintenance, and TRUCONNECT® Remote Monitoring.

Berning said, “With industries moving more and more into the digitisation and paperless era, a further advantage of our service agreements is that it gives our customers realtime monitoring of the state of their lifting equipment via TRUCONNECT and our specialised customer web portal yourKonecranes. Our online portal yourKonecranes give customers access to their records of equipment performance, operator performance, machinery and spares spend analysis, service requests and records, safety data, all of which assist the customer to manage their assets optimally. Giving complete transparency between Konecranes and the client, the web portal enables all the relevant personnel to be on the same page at any given time”.

Konecranes will tailor a service agreement to align it with the customer’s operations. Consideration is given to factors such as age of equipment, usage, operating environment,
duty class, service history, manufacturer’s recommendations and statutory requirements when the service agreement is compiled.

“Above all else, safety is our top priority at Konecranes. This can only be achieved by having a well-managed asset maintenance programme that delivers machinery that is
always safety and performance compliant,” Berning concluded.

Benefits of CARE Preventative Maintenance Programme

A key focus of the CARE Preventative Maintenance Programme is to ensure safety is enhanced and production risks are recorded. The programme is tailored to the customer’s operations, taking into account the equipment, its usage,operating environment, duty class, service history, manufacturers recommendations and statutory requirements.

The following benefits are also achieved:

  • Can reduce downtime and increase reliability
  • Safety and production risks are documented and recommendations for corrective actions are provided
  • Recommendations for improving the safety, productivity, application or useful life of the asset are provided
  • Where permissible by regulation, can include frequent and periodic inspections to satisfy regulatory requirements and help you stay compliant
  • Can contribute to maintenance planning and decision making with inspection and maintenance information available on, at any time on any device
  • Operating data from TRUCONNECT Remote Monitoring provides insights into crane usage

Further information is available from: Jan Nel, Service Sales Manager

To enquire about Cape Business News' digital marketing options please contact

Related articles

Genuine spare parts you can rely on for all cranes

“WIRE ropes, chain hoists, brake linings, rope guides and control pendants are but a few of thousands of fast-moving components that will need replacing...

New Condra crane for dissolving pulp plant 

Condra has completed manufacture of a service and maintenance crane for Saiccor Mill’s Feed Three pulp dryer line at Umkomaas on South Africa’s KwaZulu-Natal...


WEG Africa pioneers local manufacture of MV softstarters in SA

WEG Africa has become the first OEM to produce medium voltage (MV) softstarters in South Africa, reducing lead times for customers and supporting the...


Cape Business News
Follow us on Social Media