Crystal, a game-changer in online business fleet data reporting

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CTRACK, with 35 years’ experience in vehicle tracking and fleet management, has completely redesigned and consolidated their offering into a new product, Ctrack Crystal which allows for the management of movable assets, no matter how big or small, in a new and innovative way.


By integrating with hardware installed in vehicles, data is now transmitted to the cloud and hosted within the Microsoft Azure environment; a much faster and more secure solution.

No software is located computers or tablets as the platform runs from the device browser, meaning added security and seamless transition between a variety of devices using the same user credentials. This means tracking and tracing solutions are available in real-time, with live updates every 15 seconds. It is no longer necessary to wait for data to refresh.

Interactive functionality 

Ctrack Crystal is user customisable and features improved functionality such as a live map with traffic views, the ability to send a message to the driver and the setting up of user-defined locations amongst a myriad of other options, from one location, all designed to save time and costs.

Analytics generated by Ctrack Crystal offers a graphical representation of large data sets, giving insight into your business through prediction models and trends analysis.

Ctrack Crystal users will be able to choose from a variety of customisable packages and add functionality as their particular needs change, including innovative features like voice commands and live in-cab camera views. 

As with many of the functions of Ctrack Crystal the in cab camera system can be paired with Artificial Intelligence software. As an example, this clever software sifts through the data gathered by in-cab cameras and only reports on the transgressions defined by the fleet manager, instead of on every transgression. 

New management reports and dashboards

The snapshot dashboard offers a high-level overview and highlights the most important areas where attention is needed at that time resulting in quick and decisive decision-making.

This is done by focussing on critical parameters such as what needs to be done today, what assets worked and which did not, presented with graphics, detailing jobs scheduled, jobs remaining, jobs completed, unscheduled jobs, fleet alerts, and geofence visits, amongst others. 

Better driver management will result in less risky driving behaviour but better driver engagement and performance, including safer more fuel-efficient drivers.

The optimal management of a fleet of vehicles or moveable assets has a direct bearing on factors such as collision, insurance and fleet costs as well as total cost of ownership which in turn results in better utilisation of vehicles and increased profitability.

Similarly, a fleet health summary gives an easy to understand status on assets and allows fleet managers and business owners to keep a handle on maintenance, servicing and regulatory issues.

The executive dashboard allows decisions to be made more rapidly by highlighting trends based on 72-hour data, selected from any date on the platform, as opposed to the 24-hour view that was given previously. 

This functionality ensures a 24-hour, 365 days a year view of assets prescribed by the user from anywhere on the planet.  

New driver app

A new native mobile app, released alongside Ctrack Crystal, now combines the functionality of Ctrack Mobi, Driver Mobi, Drive and OTR (On-The-Road) into one app that is easy to use yet offers more extensive functionality. The use of this app gives fleet managers true control of their operation from any location. The new Ctrack Crystal app will be available for both Android and iOS devices.

This app allows drivers to manage themselves from their smartphone and see their own scores and driver behaviour on journeys. In the interests of safety certain functionality can only be accessed while the vehicle is stationary. Voice-activated commands similar to Apple Siri add an extra layer of safety for use while on the move.


Ctrack Crystal will be implemented in a phased rollout, culminating during quarter four of 2022. Phase one will see the migration of customers using the light product followed by those that rely on the Assist product offering. Customers who sign up for the new Crystal platform will enjoy a seamless transition from their existing solution. 

To download the Ctrack Crystal video, visit: 


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