Over 40 years in business and still putting the customer first

Nashua - [http://bit.ly/2jFBIxe]

Nashua Limited has been a major player in the South African office automation market for over 40 years. By constantly improving and innovating their service offering, and through a calculated shift to a full-service business solutions provider, the pioneering organisation has become a trusted name in Southern African business.

Since its foundation in 1973, Nashua has remained committed to quality service, living true to the iconic payoff line “Saving you time. Saving you money. Putting you first.” Though it’s undergone a fundamental shift in service offering, the company retains its most valuable brand principle: customer focus.

It’s this dedication to putting the customer first that’s earned Nashua its reputation of reliability and unwavering support, with a network of over 60 franchises.

In 2007, Nashua began overhauling, redesigning and reimagining the scope of their service offering. Having lead the office automation market in South Africa for some time, the company decided to extend their reach by becoming a full-service office solutions company.

By shifting focus from providing hardware to offering integrated business solutions that allow customers to increase efficiency, lower operational costs and boost productivity, Nashua looks to revolutionise the industry with particular focus on managed print services (MPS) and managed document services (MDS).

Building on a rich heritage of printing hardware, Nashua continues to offer the highest quality devices, to assist print rooms, commercial systems and small end devices to operate at maximum capacity. With this offering, comes the natural progression to MPS, which can significantly drive down organisational costs and environmental impact.

In 2015, the company introduced Nashua Voice, a low-cost, high-quality IP-based telephony service. This end-to-end solution allows their clients to improve and enhance business communication, both internally and externally.

With a vision to overhaul the business solutions industry, so too has Nashua remained true to their mission to support underprivileged communities and drive social change in the communities who need it most.

The Nashua Children’s Charity Foundation (NCCF) supports some 15,000 underprivileged children. The foundation provides food, cleaning materials and toiletries to a network of 72 children’s charities, in the hopes of creating sustainable, child-friendly living conditions. The NCCF also supplies stationery, school clothes and bags to needy children in townships. In addition, the NCCF spearheads building projects and facilitates upgrades to existing community centres.

Nashua believes reducing the environmental impact of business is a core responsibility of the modern, mindful organisation. From the devices themselves and energy-saving functionality, to changing the way people work, Nashua takes a holistic view of the many small steps businesses can take to make a big change.

Nashua has transformed and progressed over the years, always looking to better understand and improve the structure of the modern workspace, but the values and principles at the core of the business remain the same – integrity, modernisation and customer-centricity.