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Tag: Customer Service

RSA Litho; Do your homework

REPUTATION What to look for when picking a printing company for your business. Firstly look into their reputation to avoid any disappointments. Deal with a reputable company who has the experience in...

Know the difference between customer service and customer experience

Customer service and customer experience are often confused or used interchangeably. We clarify the difference between the two terms. Are you among the people who take “customer service” and “customer experience” to...

What you should be focusing on for an effective customer experience strategy

The term ‘customer experience’ has become increasingly popular in 2017, and its popularity comes as no surprise. Companies which implement a sound customer experience strategy achieve better customer satisfaction and, in...

Will bots ever take over the world of customer service?

Driverless cars, 3D printers and smart homes have arrived, and nobody is surprised any longer about pronouncements that artificial intelligence has come close to matching human capabilities, even surpassing it in...

New Renttech SA sales outlet offers customers greater convenience and service levels

Renttech South Africa, a leader in the sales and rental of top quality welding, lifting, rigging and construction equipment, has moved its Port Elizabeth branch into a new, spacious, state-of-the-art sales...

LAST 7 DAYS

The electric cars are here. Now how about selling them

It only took a decade for traditional automakers to take electric cars seriously and offer more than a smattering of test-the-water models. Now comes the...

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